https://jobs.co.uk/job/senior-claims-handler-acorn-insurance--ba45334e-a38d-42f9-848c-68255149aaa5 RSS feed for Senior Claims Handler at Acorn Insurance. en-gb Tue, 11 Aug 2026 16:46:37 GMT https://jobs.co.uk/job/senior-claims-handler-acorn-insurance--ba45334e-a38d-42f9-848c-68255149aaa5 https://jobs.co.uk/job/senior-claims-handler-acorn-insurance--ba45334e-a38d-42f9-848c-68255149aaa5 Tue, 11 Aug 2026 11:56:07 GMT Location: Liverpool | Salary: 31831.00-31831.00 Annual | Type: Permanent | Job Title: Senior Claims HandlerLocation: LiverpoolSalary: £31,831 Plus up to £2,500 performance related bonus per annum, once established within your roleJob Type: Full Time, PermanentWorking Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays 9:00am to 17:00pmWe are looking for experienced claims handlers who want to go beyond managing claims to truly make a difference.As a Senior Claims Handler, you''ll take ownership of claims from start to finish, making confident decisions and delivering better outcomes for our customers.This is a role for someone who doesn''t just follow process but improves it. Someone who takes pride in solving problems, supporting others, and leaving every claim in a better place than they found it.What you will be doing:Managing customers claims from first notification of loss through to settlementMaking fair, timely and confident decisionsReducing customer effort at every stage of the journeyCommunicate with clarityMinimising hand-offs and creating seamless customer experiencesSupporting and coaching colleagues, sharing your expertiseIdentifying opportunities to improve how we work and deliver good custome... Permanent