Senior Claims Coordinator

A well-established specialist insurance company that advises some of the UK''s major building insurers on complex and technical claims in the domestic and commercial sector.If you are a confident and detail-oriented individual who thrives in a dynamic and challenging team environment, we encourage you to apply for the role of Senior Claims Coordinator. Our client are dedicated to delivering top-quality service to their clients in the insurance industry, and your contribution will be integral to their success. The role: The successful candidate will be responsible for overseeing the performance of London and Home Counties Regional team, which includes approximately 5 surveyors/engineers based in Brentford. This role also involves providing essential administrative support to this specialized technical team on a daily basis. Key Responsibilities:Process new instructions related to large loss claims.Communicate with Loss Adjusters, insurers, and customers.Schedule appointments and manage surveyors/engineers'' calendars.Address customer queries and concerns promptly and efficiently.Prepare draft contract documents as requested by the technical teams.Maintain comprehensive electronic records of claims.Generate draft invoices.Process contractor payments as requested by technical teams.Prepare and issue regular reports to the senior management team.Compile, regularly update, and report on a full suite of Management Information (MI) and Service Level Agreement (SLA) data.Monitor ..... full job details .....