Senior Business Support Officer - Travel Assessment Team - Local Authority

Senior Business Support OfficerHourly Rate: £13.69 PAYELocation: Sheffield Centre, StaniforthJob Type: Full-time, potential for extension or permanent roleJoin our Client in their Travel Assessment Team as a Senior Business Support Officer, where you will handle a variety of responsibilities across three core service areas: SEN Travel Applications, Personal Travel Budgets, and Post-16 Transport Contributions. This role is ideal for someone who thrives in a fast-paced environment and can manage high volumes of work, especially between April and October.Day-to-day of the role:SEN Travel Applications (Home-to-School Transport)Triage new applications using a checklist to ensure completeness, correct mileage, and all required information.Prepare cases for the weekly Travel Panel, assist panel members by sharing screens, navigating systems, and helping determine application criteria.Process outcomes from the panel, including issuing acceptance or rejection letters, selecting appropriate reason codes, and sending letters to parents.Personal Travel Budgets (PTB)Assess applications for PTB, decide on approval or rejection, calculate mileage and payment amounts.Send offers, letters, and follow-up communications via Power Apps.Maintain and update spreadsheets, chase missing information, and track responses.Post-16 Transport ContributionsManage records on spreadsheets and the Integra system, handle termly invoicing, and chase outstanding payments.Ensure invoice details are correct and ..... full job details .....