Senior Business Support Officer

Senior Business Support Officer needed! Salary: 15.38ph Location: Sandy Park, BS4 Hours: Monday - Friday 9am - 5pm Till June 2026Minimum of 1-2 days per week in office once trained, 3-4 can be worked from home.Purpose of the jobDelivers technical business support services to internal and external customers in one or more areas using skills and knowledge which may be unique to specific business processes. Contribute to the work of the team to ensure quality outputs, carry out support where required, promote ideas for ways of working/team development to improve outputs. At all times operate having regard to current legislation, best practice and service delivery plan/operational performance targets.Job outcomes/accountabilitiesBook appointments for Surveyors for Site Surveys and Post InspectionsManage the team inbox on a rota basisManage the New Claims process on a rota basis Raise Works Orders and email Contractors to advise of the orderAttend fortnightly Case Load meetings with assigned surveyors, update case SS and main SSAttend fortnightly Contractor meetings for assigned Contractors and up-date SS''s accordinglyProcess KPI certs for Contractors following approval from SurveyorDocument all communications with tenants on NEC under NotesLabel and save emails etc in Correspondence folders Assist with putting the information together and redacting Subject Access Requests Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find ..... full job details .....