Senior Business Intelligence Support Analyst

Senior Business Intelligence Support Analyst Role We''re looking for a Senior Business Intelligence (BI) Support Analyst to help turn data into meaningful insights that drive better decision-making across the business. This is a hands-on, senior-level role where you''ll act as a key link between business teams and technical developers. You''ll support users with BI tools, help shape reporting solutions, and promote a self-service data culture so teams can confidently build and use their own dashboards. You''ll Be Doing Work closely with stakeholders to understand reporting needs and deliver effective data solutions Translate business requirements into technical specifications for developers (internal and external) Lead or support workshops to gather requirements and manage change requests Act as the go-to expert for BI tools, troubleshooting issues and supporting users Enable self-service BI by training and guiding users to create their own reports and dashboards Help design and maintain dashboards and reports that provide actionable insights Work with subject matter experts to ensure data is accurate and integrated across systems Identify opportunities to improve processes, automate tasks, and enhance data delivery Maintain clear documentation including solution designs and user guides Support and improve the organisation''s central data platform and BI environment Lead BI governance activities, ensuring data quality, consistency, and security Coordinate testing for new or ..... full job details .....