Senior Business Administrator

Adecco are delighted to be recruiting on behalf of East Sussex County Council for a Business Administrator to join a busy and supportive statutory service based at County Hall, Lewes.Contract Details:Location: County Hall, LewesWorking Arrangements: Hybrid Working after initial 2 week training period (which will be fully on site)Temporary Assignment (Up to 12 Weeks) 13.09 per hour PAYEAbout the RoleThis is a busy and rewarding position requiring strong organisational skills, resilience, and the ability to communicate professionally with a wide range of stakeholders, including parents, schools, and external professionals.Some calls may involve speaking with distressed or frustrated customers, so candidates must be confident managing sensitive conversations whilst maintaining a calm and professional approach.You will be joining an experienced team of Business Administrators and Senior Business Administrators who provide essential support to children and young people with Education, Health and Care Plans (EHCPs).Key ResponsibilitiesProviding front-line telephone support and delivering excellent customer service.Handling enquiries from parents, schools, and external professionals.Processing Education, Health and Care Needs (EHCN) applications within statutory and internal timescales.Gathering information from educational settings and professional agencies to support assessment processes.Processing and recording Annual Review documentation for children and young people with EHCPs. ..... full job details .....