Senior Block Manager

Head of Block and Estate Management Hybrid Working Benefits: Parking, Healthcare + Bonuses Are you a Senior Block Manager or Estate Manager ready to step into a senior leadership role? We''re recruiting for a Head of Block and Estate Management to join a well-established and highly respected property consultancy based in Norwich. This is a key leadership position overseeing a diverse residential and mixed-use portfolio across East Anglia, with responsibility for service delivery, compliance, and team performance. This is an excellent opportunity for an experienced Senior Block Manager looking to take ownership of a high-performing function and play a central role in shaping service delivery within a growing and forward-thinking business. The Role As Head of Block and Estate Management, you will: Lead and manage the block and estate management team Oversee a diverse portfolio of residential and mixed-use developments Ensure properties are fully compliant with current legislation and regulations Act as a key point of contact for clients, leaseholders, and residents Handle escalations, complaints, and complex property management issues Manage service charge budgets and oversee major works projects Work closely with contractors, consultants, and suppliers Support, mentor, and develop the property management team Drive improvements in processes, systems, and service delivery Contribute to the overall strategic direction of the property management function Head of Block and ..... full job details .....