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Permanent

Senior Billing and Credit Controller

Sudlows
Failsworth
money-bag Negotiable
Posted: 19 May 2026 (Yesterday)
Closing date: 18 June 2026
Ref: 225129692

Role Purpose

Based in our Chadderton office, the Senior Billing and Credit Controller will be a key member of the Finance department, working closely with staff and providing support to the accounts team. Experience of working in a high attention to detail and error-checking environment is essential.

Key Tasks and Responsibilities

  • Offering support to the Billing and Credit Control Manager as well as the Financial Controllers and other finance team members where required
  • Ensuring debtors are contacted to ensure payments are made on time and any issues are promptly dealt with, to ensure a reliable and consistent cash flow for the business. Continuously assess customer creditworthiness to minimise financial exposure and bad debt
  • Liaising with Sudlows Quantity Surveyors on project applications and ensure that payments are received within due timescales
  • Responsibility for the accuracy of all billing and credit control consisting of ledgers in the entire Group (UK, Dubai, Singapore, Europe, USA, Australia,-Malaysia and India), ensuring all billing is completed in due company timescales
  • Ensuring Invoicing team are adhering to customer invoicing guidelines (which include maintaining and creating customer portals)
  • Responding to customer queries that would cause delays in receiving payments, including liaising with Sudlows Divisional Heads in certain situations
  • Assist Billing and Credit Control Manager to ensure Tax/VAT compliance on all invoices within the group
  • Create and maintain a process to handle all Withholding tax certificates for the foreign entities
  • Running debtor reports and any other ad hoc reports required for the business
  • Look at existing billing and credit control processes to make continuous improvements
  • To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff
  • Ensuring invoicing is completed and sent to clients in a professional, accurate and timely manner
  • General data input and extraction
  • To support the team to maintain accurate, timely and legible records

Personal Specification

Essential Skills:

  • Able to work well on your own and within a small team
  • Excellent verbal and written communication skills
  • Good time management
  • Methodical approach and ability to self-motivate
  • Professionalism and discretion
  • Exceptional attention to detail
  • Ability to build rapport with staff and customers
  • Excellent IT skills, MS Outlook, Word and Excel

Vacancy Summary

We offer a competitive package commensurate with qualifications and experience to the right candidate, including professional training and long-term career development opportunities. The successful candidate can expect to be liaising with customers and high-level staff from all over the world, so will be able to get exposure to different time-zone working as well as taxation and invoicing regulations.

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