Senior BI Support Analyst

Senior Business Intelligence Support AnalystRoleWe''re looking for a Senior Business Intelligence (BI) Support Analyst to help turn data into meaningful insights that drive better decision-making across the business.This is a hands-on, senior-level role where you''ll act as a key link between business teams and technical developers. You''ll support users with BI tools, help shape reporting solutions, and promote a self-service data culture so teams can confidently build and use their own dashboards.You''ll Be DoingWork closely with stakeholders to understand reporting needs and deliver effective data solutionsTranslate business requirements into technical specifications for developers (internal and external)Lead or support workshops to gather requirements and manage change requestsAct as the go-to expert for BI tools, troubleshooting issues and supporting usersEnable self-service BI by training and guiding users to create their own reports and dashboardsHelp design and maintain dashboards and reports that provide actionable insightsWork with subject matter experts to ensure data is accurate and integrated across systemsIdentify opportunities to improve processes, automate tasks, and enhance data deliveryMaintain clear documentation including solution designs and user guidesSupport and improve the organisation''s central data platform and BI environmentLead BI governance activities, ensuring data quality, consistency, and securityCoordinate testing for new or updated BI ..... full job details .....