Senior Bereavement Associate

Senior Bereavement AssociateLocation: LondonRole Type: PermanentWork Setup: HybridWho We AreVanguard is one of the world''s leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally.What you''ll doTake ownership of high-complexity bereavement cases and resolve queries effectivelyDeliver clear and compliant communication to clients and stakeholdersCollaborate on inheritance tax and regulatory projects within the businessProvide training and support to colleagues to embed best practicesChampion process improvements aligned to client-focused solutionsWhat you bringSignificant experience in bereavement case handling within financial servicesStrong background in client services with exceptional communication skillsUnderstanding of regulatory requirements and compliance practicesComfortable working with sensitive matters and supporting vulnerable clientsAn undergraduate degree or equivalent experienceWhat''s NextIf you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more.We are committed to creating an inclusive recruitment experience. If you require ..... full job details .....