Senior Backend Engineer - Customer Experience Squad Tech · London - Shoreditch ·

About HIVEDAt HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing.Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.

A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.

Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, HandM brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market.Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including

Planet A Ventures ,

Maersk Growth ,

Pale Blue Dot VC ,

Eka Ventures

and the British government. We’re passionate about driving innovation and redefining the future of delivery.Role Overview

We’re looking for a skilled Senior Backend Engineer passionate about creating outstanding user experiences on top of HIVED’s emission-free parcel delivery network.As a Senior Backend Engineer, you will be an integral part of the team, responsible for the full software development lifecycle—from discovery and design to deployment and monitoring. You will have a tangible impact on growing HIVED''s backend in a rapid yet sustainable fashion. HIVED will depend on you to ensure our systems are reliable, maintainable, and scalable for both internal and external users. You will solve problems in a creative but pragmatic way and bring a positive attitude to everything you do. You''ll thrive in a collaborative, high-performing environment that values curiosity, ownership, and continuous improvement.You''ll be part of a cross-functional team working closely with software engineers, product managers, and UX designers. The Customer Experience Squad''s mission is to revolutionise the parcel delivery experience for both Senders and Recipients. You''ll build backend systems that power recipient-facing features such as live tracking pages and real-time notifications, as well as a scalable platform that enables business customers—from small businesses to large enterprises—to integrate with HIVED seamlessly. Your work will play a key role in delivering best-in-class customer experiences and developing HIVED''s competitive advantage through technology.What you’ll be doingDesign, implement, and maintain a scalable backend architecture to power HIVED’s customer-facing products and tools.Plan and lead projects along with other software engineers, product managers and UX designers.Maintain and optimise existing infrastructure, including third-party integrations that enhance the customer experience.Shape the engineering culture at HIVED by scaling processes, tools, and standards, while sharing knowledge with junior team members.Participate in the on-call rota, ensuring system reliability.What we’re looking forProven experience as a Backend Engineer or similar role, with 5+ years of experience.Skilled at writing clean, performant and testable code in typed languages.Experience in architecting, designing, and building distributed systems.Familiarity with a range of technologies, databases and cloud stacks (AWS) and previous experience with Infrastructure as Code.Excellent collaboration skills, with the ability to work effectively with internal teams and customer-facing stakeholders.Technologies we useGolangAWS, CDK (TypeScript), Lambda, SQS, EventBridge, RDS, DynamoDB, OpenSearchGithub, Github ActionsLoki, Tempo, Grafana, PrometheusEvent-driven architecture and domain-driven designHow we reward our team

Dynamic working environment with a diverse and driven teamHuge opportunity for learning in a high growth environment, with progression opportunities based on success in the role25 days of holiday allowance plus public holidaysWellbeing initiatives, including 3 wellbeing days in addition to holiday allowanceSubsidised Private Medical Insurance including dental and visionWeekly team lunch and regular company socialsMacBook Air or Windows Laptop (depending on your preference)Hybrid working set-up with in-person time expected at both our Shoreditch office and North Woolwich based depotEnhanced maternity/paternity/adoption policyCycle to work schemeDog friendly officeApply for this ..... full job details .....