Senior Applications Support Analyst

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Senior Applications Support Analyst

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OSCAR ASSOCIATES (UK) LIMITED3 weeks ago Be among the first 25 applicantsJoin to apply for the

Senior Applications Support Analyst

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OSCAR ASSOCIATES (UK) LIMITEDSenior Applications Analyst - Loughborough (Hybrid)

£40,000 - £50,000

Role

We''re seeking a Senior Applications Analyst to lead the support, development, and optimisation our client''s organisation''s critical application and infrastructure estate. You''ll take ownership of complex systems, drive key upgrade projects, and play a pivotal role in service improvement ensuring that the systems remain resilient, secure, and future-ready. You''ll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders.

Key Responsibilities

Act as SME for application services, delivering advanced 2nd/3rd line support acrossWindows Server, business systems, and cloud platforms (Azure/365).Lead and deliver major software upgrades, system integrations and migration, working with project teams and senior stakeholders.Drive process improvement, automation, and security best practice using PowerShell, deployment tools (SCCM/Intune/PDQ), and cloud technologies.Conduct root cause analysis for critical incidents and coordinate long-term resolutions.Develop and maintain comprehensive technical documentation, knowledge base articles, and asset records.Build strong relationships with senior users, suppliers, and third parties to resolve incidents and deliver service improvements.Mentor and support junior analysts, sharing knowledge and best practice.Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity.

Ideal Candidate

Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment.Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure.Track record delivering major upgrades, migrations, or automation initiatives (SCCM, Intune, PDQ, or similar).Strong documentation, incident management, and stakeholder engagement skills.Experience advising on IT strategy, risk, or compliance is highly desirable.Professional certifications (e.g., Microsoft, ITIL, Azure) are a strong advantage.

Benefits

25 Days Holiday + Bank Holidays

Hybrid working (initially onsite, then up to 2 days WFH)

Health and Wellbeing Support

Ongoing professional training, certifications, and career progression

Apply Now!

If you''re a senior applications or infrastructure specialist seeking a challenging, strategic role with real impact, we want to hear from you!

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LNKD1_UKTJSeniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

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