Senior Analyst ECMHybrid London Office60 - 70 K Depending on Experience + Bonus + BenefitsAbout the CompanyWe''re talking about a forward-thinking consumer finance business, delivering products that genuinely put customers in control. Innovative. Ethical. Customer first.No jargon. No unnecessary complexity. Just fair, transparent lending and smart, data led decision making.If you like the sound of shaping strategies that make a real difference. Read On.The RoleWe''re looking for a commercially minded Senior Analyst to join a collaborative analytics team, working at the heart of customer engagement and portfolio performance. The opportunity sits within an Existing Customer Management'' analytics environment.This is a hands-on, data-driven role where you''ll shape strategies that deepen customer relationships, improve profitability, and reduce losses, all while keeping customer outcomes front and centre.ExpectationsLead on credit, pricing, and marketing strategies that drive engagement and reduce losses.Work daily with SQL, Python/R, Tableau, and Alteryx to turn raw data into actionable insight.Take a test and learn'' approach, challenging the status quo to find better outcomes.Translate portfolio trends into strategies that shape customer journeys.Collaborate with stakeholders across product, finance, and operations to deliver measurable impact.About YouYou''re not just about the numbers, you know how to use them to tell a story and influence change. You''re confident in ..... full job details .....