Senior Air Export Clerk

Freightserve-recruitment-are-looking-for-a-Senior-Export-Clerk-for-a-well-established-Freight-Forwarder-based-in-the-Feltham,-Middlesex-area.
Key-Responsibilities:-
- Arrange-and-manage-air-export-shipments-from-origin-to-destination
- Book-cargo-space-with-airlines-and-liaise-with-customers-and-freight-partners.-Researching-and-planning-the-most-appropriate-route-for-a-shipment-(taking-into-account-the-perishable-or-hazardous-nature-of-the-goods,-cost,-transit-time-and-security)
- Monitor-shipment-progress-and-provide-real-time-updates-to-clients
- CASS-(If-required)
- Arranging-appropriate-packing-(taking-account-of-climate,-terrain,-weight,-nature-of-goods-and-cost),-delivery-and-warehousing-of-goods-at-their-final-destination.
- Obtaining,-checking-and-preparing-documentation-to-meet-customs-and-insurance-requirements,-packing-specifications,-and-compliance-with-overseas-countries''-regulations-and-fiscal-regimes.
- Offering-consolidation-services-by-air,-ensuring-cost-effective-and-secure-solutions-to-small-shippers-with-insufficient-cargo-to-utilise-their-own-dedicated-units.
- Liaising-with-third-parties-to-move-goods-by-air-in-accordance-with-customer-requirements.
- Arranging-insurance-as-required
- Understanding-and-use-of-electronic-e-mail-and-word-documents.
- Liaising-with-management-for-large-volumes-and-out-of-gauge-movements-by-air.
Documentation-&-Compliance:-
- Prepare-and-process-export-documentation-(HAWB,-MAWB,-commercial-invoices,-packing-lists,-certificates-of-origin)
- Data-Entry-Accuracy:-Ensuring-correct-input-of-shipment-and-billing-details.
- Complete-customs-entries-using-CDS
- Ensure-compliance-with-HMRC-regulations-and-internal-SOPs
Customer-Service:-
- Serve-as-the-main-point-of-contact-for-clients-regarding-shipments
- Sometimes-providing-quotes-and-resolve-queries-or-delays
- Maintain-strong-relationships-with-clients-and-logistics-partners
- Clear-and-professional-communication-with-clients,-airlines,-and-internal-teams.
- Team-Collaboration:-Working-effectively-with-colleagues-in-operations,-sales,-and-accounts.
- Problem-Solving:-Handling-delays,-missing-documents,-or-urgent-shipments-calmly-and-efficiently.
Experience:
Minimum-2-3-years-in-Air-export-freight-forwarding.
Strong-communication-and-interpersonal-skills
Ability-to-work-independently-and-within-a-team
High-attention-to-detail-and-time-management
IT-literate
Understanding-of-air-freight-operations-and-customs-procedures
Familiarity-with-CDS-and-airway-bill-preparation
Working-Hours:-Monday-Friday 9-5.30pm plus-Saturday-morning-on-a-rota-basis.
Benefits:-
- Quarterly-bonus-scheme-if-Company-meets-budget-targets
- 25-days-of-annual-leave.
As-an-agency-we-are-fast-becoming-the-number-one-Freight-specialist-in-the-UK.-We-have-a-fast-growing-reputation-with-most-Freight-related-companies.-Freightserve-has-been-established-since-1992-working-within-the-Freight-Forwarding-and-Shipping-industry.