Senior Administrator

Job Title: Senior Administrator Location: Chichester, West SussexJob Type: Full-TimeDepartment: Sales / Client ServicesSalary: Circa £25k to £30k d.o.e.Reports To: Managing Director / Finance DirectorJob Summary for the Senior Administrator:We are looking for a dynamic and customer-focused Senior Administrator to join our team in the print/manufacturing industry. This role is responsible for receiving and processing customer orders through to production and despatch.Key Responsibilities for the Senior Administrator:Act as the primary liaison between clients and internal teams, ensuring clear communication and timely delivery of all products.Understand client specifications, artwork requirements, and compliance standards related to product production.Collaborate with production, design, and logistics teams to ensure accurate and on-time order fulfilment.Provide clients with updates on order status, lead times, and any changes in production schedules.Resolve client issues efficiently, ensuring a high level of service and satisfaction.In addition, the position could develop and include more sales focused responsibilities such as the following:Monitor market trends and competitor activity to identify new business opportunities.Customer new quotes and sales follow ups including existing extensive client base.Maintain accurate records of client interactions, orders, and account status using CRM systems.Qualifications:Proven experience in administration processes, preferably within ..... full job details .....