Senior Administrator

Band 3 Administrator - Healthcare Call Centre (4-Week Temporary Assignment)We are currently recruiting Band 3 Administrative Colleagues to join our busy Healthcare Call Centre team on a 4-week temporary assignment.This is an excellent opportunity for experienced administrators and customer service professionals who thrive in a fast-paced environment and are passionate about delivering outstanding support to patients and healthcare services.Key ResponsibilitiesHandle incoming telephone calls professionally, efficiently, and with empathy.Deliver excellent customer service while supporting patients and service users.Accurately update patient records and internal systems.Manage confidential patient information in line with data protection requirements.Carry out a variety of administrative tasks to support the smooth running of the service.Work effectively as part of a busy, supportive healthcare team.Essential RequirementsExcellent telephone handling and customer service skills.Strong general administrative experience.Ability to work in a fast-paced environment while maintaining accuracy and professionalism.Excellent communication and organisational skills.A compassionate and empathetic approach to callers.Desirable Skills and ExperiencePrevious telephone or call centre experience.Experience using SystmOne.NHS Smartcard.Previous experience working within the NHS or a healthcare environment.Working Hours37.5 hours per weekService operating hours: 8:00am - 8:00pm, Monday to ..... full job details .....