Senior Administrator

We are looking for an experienced, organised and customer-focused Senior Administrator to join our client''s growing team.This is a varied role where you will manage customer orders from initial enquiry through to delivery, ensuring every order is processed accurately, on time and to the highest standard. You will work closely with customers, suppliers, couriers and colleagues to coordinate orders and provide excellent service throughout the process.The role is office based Monday to Friday 8.30-5 and comes with excellent benefits.Key ResponsibilitiesProcess quotations, sales orders and purchase ordersManage customer orders from quotation through to dispatchVerify product specifications, sizing, pricing and branding detailsLiaise with customers, suppliers, couriers and production teamsMonitor stock levels, delivery schedules and order deadlinesResolve order queries, delays, shortages and returnsMaintain accurate customer and order recordsSupport colleagues and contribute to improving internal processesSkills/ExperiencePrevious experience using an ERP, order-processing or order-management system Experience managing customer orders from quotation through to dispatchExcellent attention to detail and a high level of accuracyStrong organisational and problem-solving abilitiesConfidence learning and using new software systemsExcellent communication and customer service skillsThe ability to manage multiple priorities in a busy environmentPlease note that we will only contact those ..... full job details .....