Senior Administrator

We are seeking a proactive, highly organised Senior Administrator to deliver high-level operational support, coordinate complex administrative workflows, and act as a central anchor for our business operations. In this role, you will oversee essential administrative functions, maintain strict quality control, and streamline processes to ensure seamless service delivery across internal teams and external stakeholders. KEY RESPONSIBILITIES Operational Coordination: Oversee day-to-day administrative operations, prioritizing team tasks, managing inbox/query queues, and ensuring high-volume workflows are executed seamlessly. Process and Quality Control: Audit administrative outputs, maintain accurate digital record-keeping systems (CRM/ERP/CAFM), and continuously refine office procedures to boost overall efficiency. Stakeholder and Client Liaison: Act as a key escalation point for incoming inquiries, supplier communications, and senior management support, delivering professional and solution-focused resolutions. Reporting and Data Management: Track operational KPIs, compile performance reports, and maintain accurate documentation for internal audits and leadership reviews. Team Guidance: Provide informal mentorship and daily coordination for junior administrative staff, fostering a collaborative, supportive, and productive environment. Essential Skills and Experience Administrative Background: Proven track record in a Senior Administrator, Project Coordinator, or ..... full job details .....