Senior Administration Coordinator

Senior Administration Coordinator 30,000 / 15.60 per hourFull Time, Temporary to Permanent OpportunityHybrid working available after training but must be based in KentAbout the RoleWe are seeking a highly organised and proactive Senior Administration Coordinator to join a busy and growing team based in Kent. This is an excellent temp-to-perm opportunity for an experienced administrator who enjoys coordinating activities, liaising with different people and delivering excellent customer service within a fast-paced environment. Key ResponsibilitiesCoordinate day-to-day administrative activity across the team and wider business.Act as a first point of contact for internal and external enquiries, providing a professional and responsive service.Liaise with clients, suppliers, managers and external partners to resolve queries and keep work moving.Prepare documentation, correspondence, reports and presentations.Produce regular reports on activity, service levels and completion rates.Support process improvement and help develop more efficient ways of working.Handle general administrative duties including emails, filing, data entry and post.Customer Service ResponsibilitiesDeliver a consistently high standard of customer service to all internal and external contacts.Respond to queries by phone and email promptly, taking ownership through to resolution.Escalate complex issues appropriately and follow up to ensure a satisfactory outcome.Build strong working relationships with clients, ..... full job details .....