Senior Account Director - Strategic Account Leadership and Business Direction - Retail / C

Senior Account Director - Strategic Client / Account Leadership and Business Direction working on a retail / CX accountHybrid working in Northampton, and London£63,000 - £78,000 p/aWe''re looking for a Senior Account Director who can combine strategic thinking, commercial rigour, and deep marketing expertise. Someone who doesn''t just manage accounts but truly partners with clients to deliver excellence in service and grows relationships whilst taking real ownership of a piece of business.This is a role for a senior client leader who can form intrinsically close client relationships, working strategically to develop and / or broaden the offering whilst also overseeing a team that delivers projects to the highest standard for clients and profitability for the agency. You''ll be working on a longstanding and important piece of business that focusses on retail marketing and customer experience and will need to partner with your clients to understand their ambitions and needs, evaluate what''s going well and where opportunities exist.As a Senior Account Director you''ll also be great with account hygiene and ideally have worked in a well organised and structured agency with robust processes. You will manage Account Directors, AM and AE''s to ensure that scopes of work, estimates, budgets, forecasts, and delivery are managed accurately and efficiently so everything runs smoothly to give customer satisfaction.The role also requires a Senior Account Director with solid marketing ..... full job details .....