Senior Account Director Inside Syneos Health Why Work Here

Overview

The PR teams handle the internal and external communications for pharmaceutical companies. Our PR Consultants interact with brand managers, product managers, marketing departments and specialist patient groups. The primary purpose of this role is to be an expert in client services and strategic PR/communications. You would be expected to lead accounts and help to drive high levels of satisfaction, as well as seeking out new business and organic growth opportunities as the main senior client point of contact. The focus of your role would be to oversee the smooth running of client service teams and to be accountable for supporting the PR leadership team in meeting business operations as well as the objectives of the clients strategically and financially. You would be seen as a key ambassador for the company and its values. Client Services ManagementResponsibilities

Oversee management/delegation of tactical and administrative processesUse strength of client relationships to secure agency business and ensure client satisfactionBe an expert in client''s businessBuild relationships beyond direct clients to expand business within PR and across Syneos business unitsMaintain excellent levels of client service and instill within own account teamsUse knowledge of the sector, competitors, industry bodies and general trends to guide client thinkingSupport team in identifying and addressing potential client issuesDay to day senior lead on multiple accounts taking the lead on strategic, creative and digital planning; oversee team on executionsProvide strategic guidance to team to enable successful executionIdentify and address potential issues and preempt solutions; recognise wider agency cross discipline opportunities and take larger role in new business opportunitiesResponsible for supporting the PR leadership team with elements of the day to day business operations (finance, culture and client service)Lead financial and resource management and delivery across account teamsActs as coaches for more junior members of the teamBusiness Management

Oversee client related financial and business operations for the teamEnsure account financial targets are met and are budget compliantAnticipate and report on financial and resourcing or client issuesApply sound business insight and judgement in the best interests of the agency and our clientsPlay significant role in new business proposal development and presentationsRefine expertise in identifying and enabling organic growth opportunities and expand ability to mine for new business prospectsUnderstand the commercial integration / lab to life offering and spot potential cross working opportunities within existing accountsTeam Orientation/Collaboration

Be the example for professionalism and resounding work ethic on the account teamServe as the day to day champion of the brand, internally and externallyCreate an environment that fosters idea sharing to achieve strategic goalsTake ownership in developing mid level staff and teaching them how to be future leadersManage direct reports effectively by providing constructive, timely and actionable feedbackWe are looking for individuals to join the team that have enthusiasm in bounds and are self starters as well as bringing passion and detail to everything they do., Degree educated, ideally within a related fieldStrong communication skills (verbal and written) as well as presentation abilitiesAbility to flex style according to the needs of clients and teamsStrong attention to detail and organisational abilitiesDemonstrates and maintain up to date knowledge and capability in all main software packages including Microsoft Office.Exposure to Global accountsGood financial and commercial acumenAbility to balance strategic thinking with plan executionAbility to be proactive and solutions focusedDetailed knowledge of pharma regulations (ABPI)Ability to manage and motivate a team effectively as well as managing upwardsAt Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn''t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.At Syneos Health Public Relations, the possibilities are infinite. Because of our "no walls, no limits" philosophy and entrepreneurial spirit, our employees have the opportunity and potential to work on projects beyond their years of experience. The only limitations here are those that are self-imposed, and we make sure to reward staff based on talent, not title. Work Here Matters Everywhere | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled), Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients'' lives around the world. Selecting us as an employer secures a career in which you''re guaranteed to: Collaborate with passionate problem solvers Partner with the most diverse team of experts in the industry. From the top down, our people are inspiring. Everyone has a voice and is encouraged to use it. Be empowered and thrive Here, there''s no shortage of challenging work, learning and opportunities. Evolve in a growing, global company that is always looking for ways to work smarter and more efficiently. Over deliver and out-perform Challenge the status quo in a highly competitive and ever-changing environment. Be agile and take initiative to find new solutions reflective of the high-quality standards we and our customers expect. Help change lives We take our work seriously. Each day, you''ll contribute to improving patients'' lives around the world by shortening the distance from lab to life. It''s powerful and fulfilling ..... full job details .....