https://jobs.co.uk/job/senior-3rd-line-it-support-engineer-good-energy-ms-cloud-msp-recruitmentrevolutioncom--21348f61-44f1-4362-8e1a-9c3e17c3bfee RSS feed for Senior 3rd Line IT Support Engineer - Good Energy MS Cloud MSP. at RecruitmentRevolution.com. en-gb Sat, 29 Aug 2026 13:59:59 GMT https://jobs.co.uk/job/senior-3rd-line-it-support-engineer-good-energy-ms-cloud-msp-recruitmentrevolutioncom--21348f61-44f1-4362-8e1a-9c3e17c3bfee https://jobs.co.uk/job/senior-3rd-line-it-support-engineer-good-energy-ms-cloud-msp-recruitmentrevolutioncom--21348f61-44f1-4362-8e1a-9c3e17c3bfee Sat, 29 Aug 2026 11:53:01 GMT Location: Birmingham | Salary: 10000-500000 Annual | Type: Permanent | Some Engineers Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We''re looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can''t. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You''ll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you''re an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we''d love to hear from you. The Role at a Glance Senior 3rd Line Engineer Aston Cross, Birmingham - Office Based Initially (3-6 Months) Hybrid Working (3 Days Office / 2 Days Home) Competitive Salary DOE + Excellent Benefits Permanent Full Time Reporting to: Service Delivery Manager Your Background / Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA Experience: At least five years'' experience in a senior 2nd Lin... Permanent