https://jobs.co.uk/job/senior-3rd-line-engineer-ashdown-group--f0f674d1-4d2e-4800-964f-08a38cb48a3e RSS feed for Senior 3rd Line Engineer at Ashdown Group. en-gb Tue, 25 Aug 2026 19:32:40 GMT https://jobs.co.uk/job/senior-3rd-line-engineer-ashdown-group--f0f674d1-4d2e-4800-964f-08a38cb48a3e https://jobs.co.uk/job/senior-3rd-line-engineer-ashdown-group--f0f674d1-4d2e-4800-964f-08a38cb48a3e Tue, 25 Aug 2026 11:55:57 GMT Location: Borehamwood | Salary: 55000.00-55000.00 Annual | Type: Permanent | Our client, a growing, technically driven MSP that''s investing heavily in automation and next generation technology require a Senior 3rd Line Engineer. This is a pivotal role within the company and will require someone who can provide solutions for complex 3 rd line issues whilst mentoring other team members within the support team. The role is offered with a hybrid working pattern and is based at the company''s offices which are easily accessible for the Barnet/Watford areas. Key responsibilities Act as the top-tier escalation point for complex incidents Lead the rollout + optimisation of NinjaOne RMM (automation, alerting, remediation scripting) Own M365, Intune, Conditional Access, hybrid Exchange, and Azure AD/Entra Mentor engineers in diagnostic methodology Work closely with technical leadership-no non-technical managers blocking decisions Role requirements: Must have 3 rd line experience within an MSP Expert M365 (CA, Intune, hybrid Exchange, ATP) Strong troubleshooting methodology Confident communicator at all levels Full Microsoft Certificates desirable NinjaOne/Datto RMM config Azure infrastructure Firewalls (Fortinet, SonicWall, Draytek... Permanent