https://jobs.co.uk/job/senior-1st-line-service-desk-analyst-pro-connexions--db4f66ce-732e-4f37-8a11-283bcd2b7021 RSS feed for Senior 1st line Service Desk Analyst at Pro-Connexions. en-gb Sat, 30 May 2026 17:49:19 GMT https://jobs.co.uk/job/senior-1st-line-service-desk-analyst-pro-connexions--db4f66ce-732e-4f37-8a11-283bcd2b7021 https://jobs.co.uk/job/senior-1st-line-service-desk-analyst-pro-connexions--db4f66ce-732e-4f37-8a11-283bcd2b7021 Fri, 29 May 2026 23:00:00 GMT Location: Batley | Salary: £26000 - £28500/annum £26-£28,500k + Skill development & C | Type: Permanent | Senior 1st Line Support / Senior Service Desk Analyst/ Team Lead – Based in Wakefield area- Mon – Fri needed to provide end user support. As Senior Service Desk Analyst you will be that technical go to person for the team and help with monitoring calls, troubleshooting and being technical escalation point. As Senior 1st Line Support / Senior Service Desk Analyst/Team Leader you should have some of the following skills:  Microsoft Windows 10/11, Microsoft Office 365, Active Directory. Successful  Senior 1st Line Support / Senior Service Desk Analyst/Team Lead needs to have excellent communication skills, strong and logical troubleshooting / diagnostic’s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself. Any   Senior 1st Line Support / Senior Service Desk Analyst /Team Lead who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage.  Apply now we are waiting to invest in your career! Permanent