Seller Experience and Engagement Manager - Marketplace

Seller Experience and Engagement Manager - MarketplaceLeading Consumer Goods Brand Central London (hybrid/ good flex) Competitive Salary + BenefitsZachary Daniels are proud to be representing a leading consumer goods brand in the search for a Seller Experience and Engagement Manager to help shape the experience of sellers across its growing online marketplace.This is a fantastic opportunity for someone with experience in marketplaces, seller success, partner management, merchant engagement or B2B communications who is looking for greater ownership and visibility.You''ll be the voice of the marketplace to its sellers - and the voice of sellers within the business. From communications and events to feedback and satisfaction, you''ll ensure sellers feel informed, supported and motivated to grow.The roleYou''ll own the seller engagement programme, creating a clear and consistent experience across communications, events, feedback and seller support.Working closely with Marketplace, Commercial, Digital Trading, Operations and Technology teams, you''ll build seller engagement while ensuring feedback is heard and acted upon.Your responsibilities will include:Owning the seller communications calendar across newsletters, announcements, campaigns and key trading periods.Creating clear, engaging communications that simplify complex information.Planning and delivering seller webinars, forums, events and community initiatives.Measuring seller satisfaction and sentiment through surveys and ..... full job details .....