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Permanent

Security System Engineer

Cardiff
money-bag £38,000-40,000 per annum
Posted 2 weeks ago

Overview

Field Service Engineer - £38k-£40k - Monday to Friday - door to door - personal use vehicleLocation: M4 Corridor (Bristol to Donnington)Salary: £38,000-£40,000 DOEHours: 40 hours/week, Monday to Friday (8:00-16:30)Contract: Full-time, PermanentAbout the Company

Our client is a leading UK provider of advanced surveillance and control systems, delivering design, installation, and maintenance services across critical environments. Their clients span public spaces, heritage sites, transport, finance, custodial, and national infrastructure sectors. The company fosters a fast-paced, collaborative culture focused on innovation and customer satisfaction.Role Overview

As a Field Service Engineer, you\''ll be responsible for maintaining and repairing complex CCTV, access control, and perimeter detection systems across the M4 corridor. This includes both planned and reactive maintenance, with occasional overnight stays (approximately four times per year). You\''ll work as part of a remote engineering team, supported by experienced colleagues and a responsive helpdesk.Key Responsibilities

Maintain and repair analogue/digital CCTV, access control, and perimeter detection systemsSupport managed control rooms and multi-site systemsComplete planned preventative maintenance (PPM) and reactive tasksMaintain accurate service records and communicate effectively with the helpdeskRepresent the company professionally on-siteSkills and Experience

Essential:

Strong knowledge of CCTV, DVR/NVR, and access control systemsExperience with IP systems, RAID recording, and video matrix systemsConfident in on-site diagnostics and repairsExcellent communication and customer service skillsDesirable experience with:

PID systems, Galaxy alarms, Cortech GUI, CEM Access Control, Synergy, First-line gate/barrier repairsPerks and Benefits

Company Car: Toyota Corolla Estate (personal use allowed)Flexible Working: Around core hoursRemote/Hybrid SupportPension: 5% matchedLife Assurance: 4x salaryHoliday: Carry over up to 5 daysTraining: Enterprise-level training and developmentRecognition: Long service rewards and employee recognition programmeWellbeing: Health and wellbeing programmeApply now or contact Aleks Blakemore at (phone number ..... full job details .....

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