Secure Examination Support Administrator

Secure Examination Support Administrator Temporary positionSalary: £13.90 per hour Are you highly organised, detail-oriented, and passionate about delivering excellent service? We are looking for a Secure Examination Support Administrator to join our team and play a key role in ensuring the smooth running of our examination support function. Key Responsibilities: As a Secure Examination Support Administrator, you will: Accurately record data on our databases, upload documents, and maintain a clear and reliable historical record, reporting any gaps or errors. Process forms in line with agreed quality standards, ensuring compliance with legal requirements and communicating findings to customers in writing. Produce accurate documentation following internal guidance. Respond to enquiries promptly - answering telephone calls within 5 rings, replying to general enquiries within 5 days, and providing responses to detailed correspondence within 3 weeks. Support other teams by processing administrative tasks as required. Working Arrangements: Our office is currently undergoing a Transformation Programme, introducing new ways of working. You will be expected to actively participate and engage in this process. We operate a hybrid working model, with a requirement to attend the office for at least 20% of your working week. You may also be required to attend the office at short notice if business needs arise. All training will take place in the office, with the first two weeks ..... full job details .....