Section 20 Consultation Officer- Home Ownership (Temp: London)

A fantastic opportunity has emerged for a Section 20 Consultation Officer to join the Home Ownership team at one of Adecco''s most improved public sector housing clients in a temporary assignment, initially for three months. This is a full time role for 35 hours each week (Monday to Friday), working hybridly from our client''s North London office. As a Section 20 Consultation Officer, you will play a key role in ensuring statutory compliance and effective delivery of major works consultation and billing processes.You will be responsible for preparing and issuing Section 20 consultation notices and major works invoices, ensuring all documentation is accurate and served in line with legislative requirements, company policies and strict statutory timescales.You will:Manage the end-to-end Section 20 consultation process, ensuring consistency, accuracy and compliance with relevant legislation and proceduresProvide advice and guidance to colleagues and residents on major works consultation, billing and leaseholder obligationsLiaise with leaseholders, resident groups and stakeholders to support understanding and maximise income recovery for major worksPrepare documentation and present evidence for First Tier Tribunal or Court proceedings where requiredMaintain accurate manual and electronic records, ensuring data is up to date and compliant with company standardsMonitor performance against targets and contribute to service improvements and process developmentInvestigate enquiries, ..... full job details .....