Section 13 Manager

The Section 13 Manager is responsible for administering the full end-to-end Section 13 rent-increase process across our Build-to-Rent (BTR) portfolio. This includes issuing statutory notices, coordinating evidence-based rent proposals, supporting resident negotiations, managing escalations to the First-tier Tribunal (FTT), and ensuring all compliance, communication, and system-update requirements are met.Job RequirementsAdministrate the Section 13 ProcessManage the administration of the Section 13 rent-increase process from notice preparation through to completion.Ensure notices meet statutory requirements and are served within defined internal timelines.Track and manage all deadlines to avoid delays in uplift or revenue loss.Coordinate all supporting documentation, system updates, and workflow steps.Market Evidence and Rent JustificationCompile and analyse rental comparables and market data to justify proposed increases.Ensure all rent proposals meet market-rent requirements.Collaborate with pricing, leasing, and asset strategy teams.Resident Negotiation and CommunicationAct as the primary contact for residents.Conduct structured negotiation conversations.Document all outcomes and ensure written agreements are recorded.First-tier Tribunal Case Preparation and RepresentationPrepare evidence bundles, timelines, and documentation for FTT challenges.Represent the landlord professionally at hearings.Governance, Reporting and ComplianceMaintain a complete register of notices, ..... full job details .....