https://jobs.co.uk/job/second-line-support-eutopia-solutions-ltd--4b347ff8-a672-40d7-8671-e015cd0f4f76 RSS feed for Second-Line Support at Eutopia Solutions Ltd. en-gb Tue, 11 Aug 2026 01:46:42 GMT https://jobs.co.uk/job/second-line-support-eutopia-solutions-ltd--4b347ff8-a672-40d7-8671-e015cd0f4f76 https://jobs.co.uk/job/second-line-support-eutopia-solutions-ltd--4b347ff8-a672-40d7-8671-e015cd0f4f76 Mon, 10 Aug 2026 11:51:09 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | Technical Services Engineer - Second-Line Support Location: London - Hybrid workingContract: Permanent, full-time Salary: Competitive, dependent on experience We re looking for an experienced Technical Services Engineer to join a collaborative technology team within a well-known global retail organisation. you''ll provide high-quality second-line support across corporate offices, retail stores, distribution centres and manufacturing locations. This is a varied, customer-facing position combining hands-on technical support with project work, new-site installations and occasional travel to other UK locations. What you''ll be doing Diagnose and resolve complex hardware, software and connectivity issues Provide second-line support across Windows 11 and macOS environments Support Microsoft 365, Active Directory and Microsoft Exchange Manage devices using Microsoft Intune and Jamf Troubleshoot Meraki networking and connectivity issues Support D365 applications and associated users Log, manage and resolve tickets through IT service management platforms Provide technical support for meetings, town halls and events Work with third-party suppliers to resolve incidents effectively Help pla... Permanent