Second Line Support Engineer

Recruitment Consultant - UK and US Azure Infrastructure Talent Solutions

2nd Line EngineerCentral London (NW)Up to £37,000Are you a people-person who loves solving tech challenges? Our client (MSP) is looking for a bubbly and outgoing 2nd Line Engineer to join their Central London team. This is a fantastic opportunity to grow your skills in a supportive environment while working directly with a variety of clients.

Responsibilities

Delivering remote support for a wide range of clients.

Working with Microsoft 365, Azure, and core networking fundamentals.

Providing technical assistance across both Windows and Mac environments.

Resolving a variety of technical issues, from user support to more complex escalations.

Building strong relationships with clients, making tech approachable and stress-free.

Qualifications

Solid experience in a 2nd Line Support / Service Desk Engineer role.

Strong skills in M365 administration.

Good understanding of network fundamentals (switching, routing, firewalls).

Confident supporting macOS as well as Windows.

A proactive, positive, and client-friendly attitude.

MS-900

AZ-900

CompTIA Network+.

Experience supporting Sage

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

London, England, United ..... full job details .....