https://jobs.co.uk/job/second-line-service-desk-analyst-royal-botanic-gardens-kew--aa6d70aa-8af9-4c4a-8a61-82d631a722a5 RSS feed for Second Line Service Desk Analyst at Royal Botanic Gardens, Kew. en-gb Thu, 02 Jul 2026 14:57:48 GMT https://jobs.co.uk/job/second-line-service-desk-analyst-royal-botanic-gardens-kew--aa6d70aa-8af9-4c4a-8a61-82d631a722a5 https://jobs.co.uk/job/second-line-service-desk-analyst-royal-botanic-gardens-kew--aa6d70aa-8af9-4c4a-8a61-82d631a722a5 Thu, 02 Jul 2026 11:52:17 GMT Location: Richmond | Salary: 35000.00-35000.00 Annual | Type: Contract | You will bring a relevant IT qualification such as a degree, CompTIA A+, MCSE or equivalent, or comparable practical experience, together with at least 1-2 years'' experience in a first or second line support desk environment. Strong working knowledge of Microsoft environments, M365 administration, Active Directory administration, desktop/laptop troubleshooting, ITSM ticket management and ITIL-base click apply for full job details Contract