Scheme Manager

Scheme ManagerAre you an experienced claims professional with strong leadership skills looking for a new opportunity?Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients.They are looking for motivated, hard-working and experienced individuals to join them as a Scheme Manager in Bristol City Centre. You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity.Benefits and Package for a Scheme Manager:Salary: CompetitiveHours: 35 hours per week, 9.30am - 5.30pmContract Type: PermanentLocation: Bristol City Centre, with occasional travel to the London officeSupportive and encouraging teamWorking for a large and highly respected firmWorkplace pensionGenerous annual leave allowance Key Responsibilities of a Scheme Manager:Leading and managing a team of Claims Handlers, Senior and Technical Claims HandlersManaging workload, resources and capacity across the teamActing as a key contact for insurer clients and managing client relationshipsEnsuring compliance with SLAs, KPIs and Delegated Authority arrangementsOverseeing MI quality, reporting and case management standardsDelivering coaching, training and technical support to the teamConducting audits and ensuring quality assurance standards are metIdentifying trends, managing ..... full job details .....