Scheme Manager Non Residential

Overview

Scheme Manager Non Residential – Home GroupLocation: Wokingham, BerkshireContract: Permanent, part time (22 hpw)Salary: £24,638 pa [pro rata] with great benefits including Health Cash PlanJoin our leasehold retirement team. If you want to help people live independently and enjoy retirement, this role helps ensure the smooth running of our retirement community by managing our buildings and supporting residents to live independently in their own homes.Responsibilities

Managing the scheme on behalf of residents, ensuring buildings are safe, secure and meet required safety standards.Providing visibility on the scheme, engaging with customers, responding to calls and maintaining a warm, safe and welcoming environment.Ensuring communal areas are clean, safe and welcoming; enabling social activities in communal spaces.Working with partner contractors for repairs and maintenance in communal areas; assisting with sourcing suitable local suppliers.Signposting residents to relevant services to support their welfare and improve their lives.Supporting the sales team when a new property becomes available, interviewing potential customers and giving a welcoming introduction as new residents move in.What you bring

A passion for delivering excellent customer service and building relationships with people from diverse backgrounds.Knowledge of health and social issues affecting older people.Some experience in safeguarding and carrying out risk assessments.Ability to work collaboratively with different partners.Strong administrative skills, including managing accounts, budgets and invoicing for repairs to buildings, communal areas and gardens.Self-starter with the ability to work largely independently; organized, with initiative and good decision-making.Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.Team and environment

You’ll join Nathalie and our Southwest team. We are passionate about enabling customers to live independently and enjoy a supportive, collaborative culture.Job details

22.5 hours per week with some flexibility; discuss during interview.Primarily Monday to Friday.Must be able to use technology for updating records, online learning and collaboration.Enhanced DBS check required and paid for by us.Benefits

2 volunteering days and up to 39 days leave (including bank holidays and a me day).Health cash plan covering dental, optical, prescriptions and more.Over 800 high street discounts on groceries, holidays and days out.Generous pension scheme with life insurance of 3x salary.Opportunities for career growth within Home Group.How to apply

Click APPLY NOW to see the Scheme Manager job description and apply. We may close a job early, so apply promptly. For reasonable adjustments during recruitment, contact recruitment@homegroup.org.uk.Work locations

Wokingham (Acorn Drive Community Centre)Closing date

Sep. 25, 3:59 ..... full job details .....