Scheme Housing Officer

Good Afternoon, I am currently representing Southern Housing who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Scheme Housing Officer this role will be based at: TN31 6QE The right candidate will: To support tenancy sustainment, promote resident wellbeing and independence, address housing management issues and work collaboratively with internal council departments, external agencies and service providers to maintain safe, secure and sustainable housing schemes. Manage the day-to-day housing management of designated council housing schemes, ensuring properties and communal areas are safe, clean, secure and well maintained. Provide advice and assistance to residents on tenancy matters, housing policies, repairs, rent accounts and other housing-related enquiries. Undertake regular scheme inspections, identify maintenance issues and raise repair requests, monitoring progress through to completion where required. Support residents to sustain their tenancies, addressing issues such as antisocial behaviour, tenancy breaches, neighbour disputes and property condition concerns. Identify residents who may require additional support and refer them to appropriate council services, health professionals or external support agencies. Monitor tenancy compliance, investigate reports of unauthorised ..... full job details .....