Scheduling Manager

Scheduling Manager Location: Uxbridge Salary: £38,000 + Bonus Looking to lead a high-performing team in a role that blends operational planning with people leadership? This fantastic opportunity in Uxbridge could be the ideal next step. We re working on behalf of a fast-growing business that s on the lookout for an experienced Scheduling Manager with a strong track record in service delivery and engineer scheduling. This is a pivotal role at the heart of a thriving service department, offering the chance to lead from the front, shape new processes, and drive performance across a busy and supportive team. What s the role all about? You ll be managing a team of schedulers responsible for planning installations, service visits, and maintenance works nationwide. With engineers operating across the UK, it s crucial that the scheduling is proactive, strategic, and always aligned to agreed service levels. You ll oversee the daily workflow of the team, coordinate with external contractors and internal departments, and champion continuous improvements in service delivery. This is a hands-on role where you ll coach your team, manage KPIs, and bring new ideas to the table. Your Key Responsibilities: Leading and mentoring a team of schedulers, setting clear targets and expectations Conducting regular one-to-ones, appraisals, and team catch-ups Monitoring team performance and reporting on service desk KPIs Overseeing pre-planned maintenance and installation schedules for engineers ..... full job details .....