Scheduling Manager

Scheduling ManagerLocation: Stratford, LondonSalary: Up to 38,000 + Performance Bonus + BenefitsThink Construction are recruiting on behalf of a leading property services contractor for a Repairs scheduling Manager.The Repairs Scheduling Manager will lead and manage a centralised Scheduling Team operating across multiple contracts.This role is responsible for ensuring operational resources are planned, deployed and utilised effectively to deliver a consistent, high-quality service to residents and clients.The role sits within a centralised scheduling model and will play a key part in embedding consistent processes, standards and performance across contracts.The Repairs Scheduling Manager will provide leadership and operational oversight to maximise productivity, meet KPIs and support contract teams in responding effectively to service demand.ResponsibilitiesLead and manage a centralised Scheduling Team supporting multiple contracts.Plan and allocate operational resources, including operatives and subcontractors, to maximise productivity and first-time fix.Work closely with Contract Managers, Operations Managers and Supervisors to align scheduling priorities with operational requirements.Act as an escalation point for complex scheduling issues, service failures and resident complaints.Monitor performance against KPIs, resource utilisation and service levels.Drive continuous improvement in scheduling processes, systems and ways of working.Implement escalation and contingency ..... full job details .....