Scheduling Assistant

We are currently recruiting for a Scheduling Assistant to join a busy and fast-paced repairs team based in Rochester. This is a fantastic opportunity for someone with previous repairs scheduling experience who enjoys working in a customer-focused, high-volume environment.The role:You will be responsible for coordinating and scheduling repair works, ensuring operatives are deployed efficiently while delivering a high level of service to tenants and clients. You''ll act as a key point of contact, managing diaries, prioritising urgent jobs, and keeping all parties updated.Key responsibilities include:Scheduling responsive and planned repair worksManaging operatives'' diaries to ensure maximum efficiencyLiaising with tenants, contractors and internal teamsHandling incoming calls and updating systems accuratelyMonitoring job progress and resolving scheduling issuesWe''re looking for someone who:Has previous experience within repairs or maintenance schedulingIs highly organised with excellent attention to detailCommunicates confidently with both customers and colleaguesIn return:Competitive salarySupportive team environmentOpportunity to develop within a well-established organisationIf you have the relevant experience and are looking for your next opportunity, we''d love to hear from you. ..... full job details .....