Scheduling Assistant

Our growing client, who provide a range of services across the Gloucestershire area, are looking for a Scheduling Assistant to join their fun, friendly, and supportive team. This is a full-time, permanent role based in their brand-new offices in Stonehouse. This is a fantastic opportunity to become part of a small but rapidly growing business with ambitious plans for the future. As Scheduling Assistant, you will play a key role in keeping daily operations running smoothly coordinating engineer schedules, communicating with customers, and ensuring appointments are organised efficiently. If you are highly organised, proactive, and enjoy working in a fast-paced environment, this could be the perfect role for you! They have a close-knit team and host a summer and Christmas party every year funded by the company. This is a really exciting time to join the business where they have plans in place for future growth and development! Responsibilities include: -Schedule and coordinate daily appointments for service engineers and operatives -Allocate jobs to engineers based on availability, location, and skillset -Update and maintain scheduling systems -Complete appointment reports, ensuring accuracy at all times -Adjust schedules in real-time to accommodate urgent jobs, delays, or cancellations -Monitor engineer workloads and optimise route planning where possible -Provide administrative support to the operations team -Ensure all job information is accurate and updated within the ..... full job details .....