Scheduling and Service Coordinator

Scheduling and Service CoordinatorLocation: Southend Salary: Up to 29,000 Job Type: Full Time Permanent Monday to FridayOverviewAn exciting opportunity has arisen for an organised and proactive Service Coordinator to join a growing compliance and facilities services business.This role is ideal for someone with strong administration, scheduling, customer service, or coordination experience who enjoys working in a fast-paced environment. You''ll play a key role in ensuring engineers are scheduled efficiently, client requirements are met, and service delivery runs smoothly.Full training will be provided, making this a great opportunity to develop your career within a growing organisation.Key ResponsibilitiesPlan and schedule engineer''s workloads to maximise efficiency.Coordinate jobs and service visits across multiple client sites.Liaise with customers to arrange appointments and confirm work schedules.Act as a central point of contact between clients, engineers, subcontractors, and internal teams.Ensure all works are booked, planned, and delivered within agreed timescales.Monitor job progress and update internal systems with accurate information.Prepare and distribute relevant job documentation, permits, reports, and certificates.Create schedules and programmes of work for larger contracts.Work closely with sales and account management teams to prioritise customer requirements.Manage subcontractor bookings and ensure required documentation is received.Resolve scheduling ..... full job details .....