Scheduling Administrator

EA-RS Group is looking for a Scheduling Administrator to work on a busy Service desk due to increased workload.About EA-RS GroupAt EA-RS Group, we deliver specialist Fire and Security solutions that protect people, property, and businesses across the UK. Our reputation is built on technical expertise, reliable service delivery, and a commitment to maintaining the highest standards of safety, compliance, and customer care.We partner with clients across a range of sectors, providing end-to-end support from design and installation through to maintenance and ongoing service. As we continue to grow, we remain focused on building long-term relationships with our customers and creating opportunities for talented professionals to develop their careers within a supportive and forward-thinking environment.If you are passionate about delivering high-quality Fire and Security solutions and share our commitment and success which is driven by our people and the values that guide everything we do; Excellence, Accountability, Respect, and Service.What We''re Looking For:To create and nurture customer relationships that will build the foundations for loyalty and enduring value, by providing "world class" customer service, ensuring responsibility and accountability to the continuous improvement process.Communicating with Customers, Engineers and all EA-RS Group personnel, working to the Company KPI''s. Support the engineering team to ensure calls are booked and completed in a methodical way, ..... full job details .....