Scheduling Administrator

We are working with a successful SME logistics business in Banbury that is looking for a Scheduling Administrator to take ownership of the day-to-day scheduling administration, ensuring consignments are planned, tracked and delivered efficiently and on time.This is a hands-on coordination role where you''ll be responsible for planning local deliveries, coordinating driver routes and schedules, monitoring consignments and keeping customers and internal teams updated throughout the process.You''ll be the person making sure the detail is right, issues are picked up quickly and the operation keeps moving. This position would suit someone who enjoys a busy, fast-paced environment, as well as working independently.As Scheduling Administrator, you will be responsible for:Planning and coordinating daily deliveries and driver routesMonitoring consignments from collection through to deliveryLiaising with Customer Services and providing regular ETA updatesManaging delivery discrepancies, failed deliveries and held consignmentsPreparing information and data for daily operational meetingsUploading paperwork, labels, manifests and relevant consignment informationManaging changes to collection dates, pallet types and chargesKeeping the Transport Management System and depot network information up to dateMonitoring scanning performance and operational KPIsManaging driver communications and second-run schedulesDealing with internal and external queries and customer complaintsArranging ..... full job details .....