Scheduling Administrator

Job Description Scheduling AdministratorJob Description 1. Administrative support Supporting the Resource Planning and Scheduling team with deployment of resource, general administration, maintaining relevant systems, logs, and other reporting tools as required. Maintaining the annual leave data base ensuring employee requests are processed in a timely manner and records updated accurately. Ensuring all relevant systems such as Time Gate are maintained accurately and in a timely manner, so they reflect the current status. Provide a comprehensive ''handover'' to the incoming shift, flagging key issues that are on-going. Providing diary management support for the Head of RCP, AD Facilities and CSS Heads of Services as required, including organising meetings and minute taking as required. Ensure all requests from the PLANON are distributed and actioned in a timely manner in order to meet departmental KPIs. Collate periodic audit and benchmarking data as directed. 2. Communications Providing multi-lingual support (predominately Spanish) for CSS employees via email and over the phone, receiving and responding to employee queries e.g. logging absence and escalating issues as appropriate with relevant colleagues. Liaising with internal and external stakeholders and suppliers as required, ensuring the highest levels of customer service is maintained at all times. 3. General Within the scope of the role, ensure the highest level of customer service is provided to the ..... full job details .....