Scheduler - Manchester

Scheduler

Oldham

A fantastic opportunity to work with a well established, Fire & Security firm, with a large range of customers ranging from Commercial, Domestic & Industrial sites. My client is eager to welcome a new, experienced Scheduler into the fold.

£26,000

Full time permanent role | Mon – Friday | 8.30m-5pm | 23 days’ holiday excluding bank holidays, increasing up to 25

Main Responsibilities

• Create weekly workloads and routes for the engineers.
• Ensure engineers have adequate work load for their days, including when jobs fail.
• Orders stock which is required for bespoke pre-booked jobs.
• Arranges engineers stock collection so they have a float of stock which is generally required.
• Relay with the clients on booked work.
• Ensures workload scheduled into the diary is planned by Action Due date / client requested.
• Accountable for handling initial telephone inquiries for clients and engineers.

Knowledge and Experiences

• Previous experience managing and planning engineer’s workload is essential
• Previous experience of using a CRMS, CASH especially would be advantageous
• Knowledge of working within the fire and security industry would be preferred

• Communication and interpersonal skills, including good customer service skills.
• Ability to work on own initiative and as part of a team.
• Problem solving skills.
• Organisation and prioritising skills.
• Strong geographical knowledge of UK with a good understanding of logistics, traffic management and route planning in order to co-ordinate and manage scheduled work within agreed timescales.
• Excellent admin skills with knowledge of Microsoft Excel to an intermediate level.

If you are local to the area and seeking a new Scheduler position, then please apply now. If your application is successful a 4way member will be in touch.