MMP Consultancy are looking to recruit a Scheduler to join an excellent contractor in East London on a Permanent basis.
Responsibilities
- Providing customer service to residents and customers.
- Arranging appointments for residents with Trades people in a cost effective and organised manner.
- Dealing with queries from residents, changing appointments.
- Rescheduling appointments using our planning tools.
- Logging current jobs onto our job management system/database.
- Working with Supervisors and trades people to organise and schedule work.
Requirements:
- Experience working in a call centre environment
- Ability to multi-task and meet deadlines and targets
- Excellent communication skills and attention to detail