Schedule and Support Co-ordinator

Schedule and Support Co-ordinator Full time, permanent (occasional weekend work required)This role helps improve how reliable our sailing schedules are and supports making our services run better.With training, your main focus will be managing schedules. You will also be the first person people contact about schedule issues and will help manage the schedule system.You will work closely with teams in our Geneva Head Office, Planning, and local agencies to improve schedules, fix problems, and make sure operations run smoothly and at the right cost.How you will help us and what you can expectUpdate sailing schedules every dayMake sure the end port of each region is correct when route changes affect the original planEnsure all sailings within the next 5 weeks have a vessel assigned or are confirmed as cancelledIdentify sailings with no vessel (TBN) and work with Network and Planning to decide next stepsUpdate schedules once a vessel is confirmed or declare the sailing cancelledMake sure all teams are aligned and no schedules or vessels are unmanagedSupport the company''s goal to improve schedule reliability across the networkRegularly review data to spot areas for improvementManage vessel schedules to achieve the best reliability, while considering network limitationsSupport Planning teams with daily schedule updates and changesCheck that schedule information is accurate and correctly uploaded to the systemReview vessel performance against planned and live schedulesBuild and ..... full job details .....