SC User Researcher

User Researcher (SFIA 4) Location: Remote Clearance: Active SC Clearance (or recently lapsed) Contract: Until March 2027 Rate: £475 per day (Inside IR35) iO are looking for User Researchers to support a major Government transformation programme, helping teams better understand user needs and improve public services. Key responsibilities include: Planning and conducting qualitative and quantitative user researchDesigning and facilitating interviews, usability testing and workshopsAnalysing research findings and translating them into actionable insightsCommunicating research outcomes to delivery teams and stakeholdersWorking closely with Service Designers, Product Managers and Delivery teamsSupporting service teams through discovery, Alpha, beta and live phasesChampioning user-centred design and evidence-based decision making Key experience required: Proven User Research experience within Government, Public Sector or large-scale digital environmentsStrong understanding of GDS methodologies and standardsExperience conducting user interviews, usability testing and research analysisAbility to communicate complex findings clearly and effectivelyExperience working within multidisciplinary agile teamsActive SC Clearance or a clearance that has recently lapsed This role offers the opportunity to work on impactful public-facing services within a large Government programme, with long-term contract prospects and remote working. User Researcher (SFIA 4) Location: Remote ..... full job details .....