SC Cleared User Researcher x 2

SC Cleared User Researcher x 2£500 p/d Outside IR35Initial 3 month contract with a 6 month extension likelyLargely remote with some expensed travelOverviewiO Associates are working on an exclusive basis with a User Centred Design Consultancy to search for 2 x experienced SC Cleared User Researchers for 2 x discovery phase workstreams for a data-sharing product spanning two government departments. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments and stakeholder landscapes.Key ResponsibilitiesLead and deliver end-to-end user research activities during discoveryDesign and execute appropriate research methods (eg interviews, contextual enquiries, workshops)Engage with a wide range of stakeholders, including operational users, policy, and technical teamsTranslate complex user needs into clear, actionable insightsSupport the definition of user journeys, pain points, and opportunities across departmental boundariesPresent findings in a compelling and accessible way to inform strategic decision-makingCollaborate closely with product, design, and delivery teams in an agile environmentEssential Skills andamp; ExperienceActive SC Clearance (UKSV Security Clearance)Proven experience delivering user research in government or highly secure environmentsStrong discovery-phase experience, particularly in complex or cross-organisational servicesAbility to work with sensitive data and navigate constrained research ..... full job details .....