SC Cleared User Researcher

SC Cleared User ResearcherLocation: Predominantly Remote (occasional travel required for user research activities) Rate: 492 per day (Umbrella) IR35 Status: Inside IR35 Security Clearance: Active SC Clearance and BPSS required Your New RoleWe are currently recruiting for an experienced User Researcher to join a major public sector transformation programme. This is an exciting opportunity to play a key role in shaping digital services that are accessible, inclusive, and truly centred around user needs.Working within a multidisciplinary agile environment, you will lead and deliver user research across different stages of the service lifecycle, helping teams make evidence-based decisions that improve user outcomes and support wider organisational transformation.The successful candidate will have extensive experience working within the Public Sector and a strong understanding of Government Digital Service (GDS) standards and ways of working.What You''ll Be DoingPlanning and conducting user research activities using appropriate qualitative and quantitative research methods.Understanding and applying a range of user research methods across different service lifecycle phases and advising teams on best practice.Synthesising and communicating user insights in a clear, impactful way to influence service design, policy development, and strategic decision-making.Establishing and embedding a strong user-centred design culture within agile delivery teams.Working closely with ..... full job details .....