SC Cleared ServiceNow CMDB and Configuration Manager - Edinburgh/Hybrid - £550.00 Per Day
We are recruiting for a SC Cleared ServiceNow CMDB andamp; Configuration Manager for a leading IT Service provider, this is a hybrid role. As the ServiceNow CMDB andamp; Configuration Manager you will take ownership of the operational management and ongoing improvement of a large-scale CMDB. Key Responsibilities Manage and maintain ServiceNow CMDB and Configuration Management processes. Ensure CI correctness, completeness and data quality. Monitor and improve Discovery data quality. Manage new and updated Service Mappings. Work with CI/Data Owners to resolve data quality issues. Produce CMDB reporting and management information. Participate in the CMDB Working Group and ServiceNow Centre of Excellence. Help transition the current CMDB recovery activity into an effective BAU operating model. Drive continuous improvement across CMDB governance and data quality. Essential Skills andamp; Experience Strong ServiceNow CMDB experience in a BAU/operational environment. Experience with Discovery and Service Mapping. Strong understanding of Configuration Management and CMDB best practice. Experience managing CI/data quality and working with technical stakeholders. Strong communication, stakeholder management and problem-solving skills. Active SC Clearance - essential. Desirable: ServiceNow ITOM, CSDM, CMDB remediation/recovery and experience within complex or regulated environments. This is an umbrella contract, the role is Inside ..... full job details .....
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